FAQs

Q: How does payment work?

Once we have set a date to get started on your project, and have been through our contract, you will receive an invoice for your 50% deposit. Then, when the project is complete you will receive an invoice for the remaining 50%. This will all be written out in our contract.

Q: Do you work with international clients?

Yes! In fact, around half of my clients are US-based (I'm in the UK), and I have worked with people in New Zealand and United Arab Emirates before too.

Q: Do your prices include VAT?

My company is not VAT registered so there is no VAT to pay on my prices.

Q: When can you start work on my project?

I usually require 3 to 4 weeks notice to book a project, but don't be afraid to get in touch anyway in case I have a space sooner! Usually it can be useful for you to have this time to gather the things you need to get started on the project too!

byRosanna Ltd is registered in England & Wales, company no. 10712166

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